Juliet Shen has built her career in Trust & Safety, with a focus on product management. Committed to developing tools and resources that uplift all platforms to better protect children and marginalized communities, Juliet is currently leading research on open source tooling through the Trust and Safety Tools Consortium at Columbia University and serves on the Community Advisory Board for the Integrity Institute. Juliet was most recently a Product lead at Google Workspace where she worked on scaled attacks, machine learning classifiers to proactively detect and stop abuse, and enterprise fraud and risks.

Prior to Google, Juliet was the Director of Product for Trust & Safety at Grindr and an early member of Snapchat’s Trust & Safety team as its first Product Manager where she built out infrastructure, tools, and features that detect online abuse. Throughout her career, Juliet has led the development of child abuse detection and enforcement, internal investigation tools, cross-industry partnerships, and machine learning classifiers with a special focus on bridging cross-disciplinary challenges. For more details on her professional experience, you can find Juliet on LinkedIn.